It Is How You Make Them Feel …It Really Is!

Communication Empathy Respect


Key Point: don’t underestimate the importance of the way you make people feel; this is a message is worth repeating.

A friend and colleague founded a very successful company, and for the last 25 years has been the CEO. He told me that he has watched this video numerous times since I published it in my February 18, 2011 blog, and has passed it on to others. That’s a heck of an endorsement. Have you viewed it yet? It is worth watching again.

Character Move:

  1. Take 90 seconds to watch this video.
  2. Do a “how do you make them feel” evaluation of your interactions with the key people in your life and on the job.
  3. It takes courage, but get the feedback directly (use an online survey like Survey Monkey if you want confidential feedback).
  4. Act on the feedback.

Feeling it in The Triangle,